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Privacy Policy

Last updated: July 26, 2026

Grow With Valentina respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you:

  • visit https://www.growwithvalentina.com;

  • subscribe to our email communications;

  • request or download a free resource;

  • purchase a digital product;

  • submit a form;

  • contact us;

  • interact with our content; or

  • otherwise use our website and related services.

It also explains your rights under the General Data Protection Regulation (“GDPR”) and other applicable privacy laws.

1. Who We Are

The data controller responsible for personal data collected directly through the Grow With Valentina website and related communications is:

Trading as: Grow With Valentina
Website: https://www.growwithvalentina.com
Email: heressence.official@gmail.com

In this Privacy Policy, “Grow With Valentina,” “we,” “us,” and “our” refer to the operator identified above.

For purchases completed through Lemon Squeezy, Lemon Squeezy may act separately as the Merchant of Record and as an independent controller or processor for certain payment, tax, fraud-prevention, transaction, and customer-support activities, as explained in its own privacy notices.

2. Personal Data We Collect

The personal data we collect depends on how you interact with us.

2.1 Information you provide directly

You may provide information such as:

  • your name;

  • your email address;

  • information entered into contact, subscription, or download forms;

  • messages, questions, comments, or support requests;

  • order numbers and purchase-related information;

  • product preferences;

  • communication preferences;

  • survey or feedback responses; and

  • any other information you voluntarily submit.

Please do not send confidential medical information, diagnoses, health records, payment-card details, passwords, or other highly sensitive information through general contact forms or email.

2.2 Purchase and transaction information

When you purchase a digital product through Lemon Squeezy, information associated with the transaction may include:

  • your name;

  • email address;

  • billing details;

  • country or general location;

  • product purchased;

  • order number;

  • transaction date;

  • payment status;

  • applicable tax information;

  • refund or chargeback information; and

  • related customer-support records.

Lemon Squeezy and its payment partners process payment-card and other payment credentials. Grow With Valentina does not normally receive or store your complete payment-card number or security code.

2.3 Information collected automatically

When you use the Website, certain technical information may be collected automatically, including:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • language settings;

  • referring website or source;

  • pages viewed;

  • dates and times of visits;

  • approximate geographic location;

  • interactions with pages, buttons, forms, and links;

  • cookie identifiers;

  • advertising or analytics identifiers, where permitted; and

  • technical, diagnostic, security, and error information.

This information may be collected through server logs, cookies, pixels, analytics tools, and similar technologies, subject to applicable consent requirements.

2.4 Information from third parties

We may receive limited personal data from third-party service providers, such as:

  • Wix, which hosts and supports the Website;

  • Lemon Squeezy, which processes digital-product purchases;

  • email and newsletter service providers;

  • analytics providers;

  • form and automation providers;

  • fraud-prevention and security providers;

  • social media and referral platforms; and

  • professional advisers or authorities where legally required.

The information received depends on the service, your settings, your interaction with that service, and its privacy practices.

3. How We Use Personal Data

We may use personal data to:

  • operate, maintain, secure, and improve the Website;

  • provide requested information or free resources;

  • manage email subscriptions;

  • send newsletters and promotional communications where permitted;

  • process and support digital-product purchases;

  • provide access to purchased products;

  • respond to enquiries and customer-support requests;

  • correct delivery or technical problems;

  • manage refund requests and complaints;

  • maintain transaction and business records;

  • understand how visitors use the Website;

  • measure content and marketing performance;

  • prevent fraud, abuse, security incidents, and unauthorized access;

  • enforce our Terms and Conditions and protect intellectual property;

  • establish, exercise, or defend legal claims;

  • comply with tax, accounting, consumer-protection, privacy, and other legal obligations; and

  • carry out other purposes disclosed when the data is collected.

We do not use personal data to make decisions that produce legal or similarly significant effects solely through automated processing unless we provide the information and safeguards required by applicable law.

4. Legal Bases for Processing

Under the GDPR, we process personal data only when we have a valid legal basis.

4.1 Consent

We may rely on your consent when you:

  • subscribe to marketing emails;

  • accept optional analytics or marketing cookies;

  • request certain optional communications; or

  • voluntarily agree to another clearly described use.

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

4.2 Performance of a contract

We may process personal data when necessary to:

  • provide a purchased digital product;

  • deliver access or download information;

  • respond to a request connected with a purchase;

  • manage product support; or

  • take requested steps before entering into a transaction.

4.3 Legal obligations

We may process and retain information when necessary to comply with legal obligations, including obligations relating to:

  • taxation;

  • accounting;

  • consumer protection;

  • payment records;

  • fraud prevention;

  • regulatory requests; and

  • the establishment or defence of legal claims.

4.4 Legitimate interests

Where permitted, we may process limited personal data for legitimate interests such as:

  • operating and improving the Website;

  • maintaining security;

  • preventing fraud and misuse;

  • understanding general Website performance;

  • responding to enquiries;

  • maintaining appropriate business records;

  • protecting our rights and content; and

  • providing relevant service communications.

We consider the necessity of the processing and balance these interests against your rights and reasonable expectations.

5. Email Communications

5.1 Requested resources and service messages

If you request a free resource, submit a support request, or make a purchase, we may send messages necessary to:

  • deliver the requested content;

  • confirm the request or transaction;

  • provide download or access instructions;

  • answer your enquiry;

  • communicate important product information; or

  • resolve a technical or customer-service issue.

These operational messages are different from optional promotional emails.

5.2 Marketing emails

We send newsletters, offers, updates, and promotional emails only where we have an appropriate legal basis, including valid consent where required.

You can unsubscribe at any time by:

  • clicking the unsubscribe link in the email; or

  • contacting us at [ACTIVE PRIVACY OR SUPPORT EMAIL].

Unsubscribing from marketing does not prevent necessary transactional or support messages relating to a request or purchase.

We do not sell our email list or rent personal data to third parties for their own marketing.

6. Digital Purchases and Lemon Squeezy

Paid digital products are purchased through Lemon Squeezy, which acts as the Merchant of Record.

Lemon Squeezy may collect and process information necessary to:

  • display and operate the checkout;

  • authorize and process payment;

  • calculate and collect taxes;

  • issue receipts;

  • deliver digital products;

  • convert currencies where applicable;

  • prevent fraud;

  • manage refunds and chargebacks;

  • provide customer support; and

  • comply with legal and financial obligations.

Lemon Squeezy processes personal data under its own terms, privacy policy, and applicable contractual arrangements.

Grow With Valentina may receive information required to identify an order, provide support, understand sales, deliver the product, and maintain appropriate records. We do not control every aspect of Lemon Squeezy’s independent processing.

7. Cookies and Similar Technologies

The Website may use cookies and similar technologies to:

  • enable essential Website functions;

  • maintain security;

  • remember user preferences;

  • support forms and Website features;

  • understand Website traffic and performance;

  • measure content effectiveness; and

  • support marketing or advertising where enabled.

7.1 Essential cookies

Essential cookies may be used where necessary for the Website to function securely and properly. Because they are required for the requested service, they may not require consent in all circumstances.

7.2 Optional cookies

Analytics, functionality, advertising, and marketing cookies will be used only in accordance with applicable consent requirements.

Where required, our cookie banner will allow you to accept or reject optional cookies and manage your preferences. Rejecting optional cookies should not prevent access to the basic Website, although some optional functions may be limited.

You may also manage cookies through your browser settings. Disabling cookies may affect certain Website features.

Further details about individual cookies, providers, purposes, and durations may be presented in our cookie banner or separate Cookie Policy.

8. Analytics and Marketing Technologies

Subject to the Website’s current configuration and your consent where required, we may use analytics or marketing technologies to understand:

  • how visitors find the Website;

  • which pages and resources are most useful;

  • general visitor behaviour;

  • technical performance;

  • campaign effectiveness; and

  • conversions such as form submissions or product-link clicks.

We will not intentionally activate non-essential analytics or advertising technologies before obtaining consent where consent is legally required.

If tools such as Google Analytics, Meta Pixel, Pinterest Tag, or similar services are added in the future, this Privacy Policy and the cookie-consent configuration must be updated before or when those tools are activated.

9. How We Share Personal Data

We may share personal data only when reasonably necessary with:

  • Website hosting and infrastructure providers;

  • payment and digital-delivery providers;

  • email and newsletter providers;

  • form, automation, and customer-support providers;

  • analytics and security providers;

  • professional advisers such as accountants, lawyers, or consultants;

  • public authorities, regulators, courts, or law-enforcement bodies where legally required;

  • a purchaser or successor in connection with a genuine business restructuring, transfer, or sale; and

  • other parties where you have requested or authorized the disclosure.

Service providers may process personal data only for their authorized purposes and subject to applicable contractual, confidentiality, and security obligations.

We do not sell personal data.

We do not disclose personal data to third parties for their independent direct marketing without an appropriate legal basis.

10. Key Service Providers

Our service providers may include:

Wix

The Website is created and hosted using Wix. Wix may process technical, account, form, communication, visitor, and Website-usage information to provide hosting, security, Website functionality, storage, analytics, and related services.

Lemon Squeezy

Lemon Squeezy provides checkout, payment processing, tax handling, order administration, fraud prevention, refunds, chargebacks, receipts, and digital-product delivery as Merchant of Record.

Email service providers

We may use Wix or another email-service provider to store subscription information, deliver requested resources, send newsletters, manage consent records, and process unsubscribe requests.

The providers used by the Website may change as the business develops. When a change materially affects how personal data are processed, we will update this Privacy Policy and related consent settings where required.

11. International Data Transfers

Some service providers may process or store personal data outside Croatia, the European Economic Area (“EEA”), or your country of residence.

Where personal data are transferred outside the EEA, we rely on an appropriate transfer mechanism where required, which may include:

  • an adequacy decision of the European Commission;

  • Standard Contractual Clauses;

  • supplementary technical or organizational safeguards;

  • another legally recognized transfer mechanism; or

  • your explicit consent where legally appropriate.

No transfer mechanism can eliminate every risk, but we require appropriate safeguards where applicable.

12. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting, tax, consumer-protection, security, and dispute-resolution requirements.

Retention periods may vary according to the type of information:

  • marketing subscription data may be retained until you unsubscribe or consent is otherwise withdrawn, subject to limited records needed to respect your preference;

  • support enquiries may be retained while the request is handled and for a reasonable period afterward;

  • purchase, payment, tax, and accounting records may be retained for the period required by applicable law;

  • consent and unsubscribe records may be retained as evidence of compliance;

  • security logs may be retained for a limited period appropriate to security and fraud prevention; and

  • information connected with a dispute or legal claim may be retained until the matter and relevant limitation periods have ended.

When personal data are no longer required, we will delete, anonymize, or securely isolate them, unless continued retention is legally required.

13. Data Security

We and our providers use reasonable technical and organizational safeguards designed to protect personal data against:

  • unauthorized access;

  • accidental loss;

  • unlawful disclosure;

  • alteration;

  • destruction; and

  • misuse.

These measures may include access controls, encrypted connections, secure service providers, authentication measures, backups, monitoring, and limiting access to persons who reasonably need the information.

However, no online service, email transmission, or storage system can be guaranteed to be completely secure. You should use caution when sending information online and should not send unnecessary sensitive information.

If a personal-data breach occurs, we will take the steps required by applicable law, including notifying the competent authority and affected individuals where legally required.

14. Your Privacy Rights

Subject to the conditions and exceptions in applicable law, you may have the right to:

  • receive information about how your personal data are processed;

  • request access to your personal data;

  • request correction of inaccurate or incomplete data;

  • request deletion of personal data;

  • request restriction of processing;

  • object to processing based on legitimate interests;

  • object to direct marketing at any time;

  • request data portability;

  • withdraw consent at any time;

  • receive information about relevant international-transfer safeguards;

  • not be subject to certain decisions based solely on automated processing; and

  • lodge a complaint with a supervisory authority.

These rights do not apply without exception. For example, we may need to retain certain transaction or legal records even after receiving a deletion request.

15. How to Exercise Your Rights

To exercise a privacy right, contact:

heressence.official@gmail.com

Please clearly describe your request and identify the email address or other information connected with your interaction with us.

We may request reasonable information to confirm your identity before acting on a request. We will use that information only for verification and request handling.

We will respond within the period required by applicable law. Under the GDPR, this is generally within one month, although the period may be extended where legally permitted for complex or numerous requests. If an extension applies, we will inform you.

Requests are normally handled free of charge. Where a request is manifestly unfounded or excessive, applicable law may permit us to charge a reasonable fee or refuse the request.

16. Complaints

If you believe your personal data have been handled unlawfully, please contact us first so that we can try to resolve the concern.

You also have the right to lodge a complaint with the Croatian supervisory authority:

Croatian Personal Data Protection Agency
Agencija za zaštitu osobnih podataka (“AZOP”)
Website: https://azop.hr

If you live in another EEA country, you may also contact the data-protection authority in your country of habitual residence, place of work, or place of the alleged infringement.

17. Children’s Privacy

The Website and paid products are intended primarily for adults.

We do not knowingly collect personal data directly from children under 16 for marketing purposes without the consent or authorization required by applicable law.

If you believe that a child has provided personal data without appropriate authorization, contact us at heressence.official@gmail.com so that we can review and, where appropriate, delete the information.

Parents and guardians should supervise minors’ use of online services and health or weight-related content.

18. Health and Sensitive Information

Grow With Valentina provides general educational content and is not a healthcare provider.

We do not ask users to submit medical records or detailed health information through ordinary Website forms, newsletter forms, or support email.

If you voluntarily include health or other sensitive information in a message, we will use it only as reasonably necessary to respond to your request, protect safety, comply with law, or take another action you explicitly request or authorize.

Please avoid submitting sensitive personal information unless it is necessary.

19. Third-Party Websites and Social Media

The Website may contain links to third-party websites, checkout pages, social media services, or other external resources.

Third parties control their own websites and privacy practices. This Privacy Policy does not govern information collected directly by:

  • Lemon Squeezy checkout pages;

  • Pinterest;

  • Instagram;

  • Facebook;

  • YouTube;

  • other social media platforms;

  • linked websites; or

  • external services you choose to use.

You should review the privacy policy of the relevant third party before submitting personal data.

20. Affiliate Links

We may use affiliate links in future Website content.

If you click an affiliate link, the relevant third party or affiliate network may use cookies or similar technologies to record the referral and determine whether a purchase occurred.

Non-essential affiliate tracking will be managed in accordance with applicable consent requirements. Affiliate partners process personal data under their own privacy policies.

Where applicable, we will clearly disclose affiliate relationships.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • our Website;

  • products or services;

  • service providers;

  • data-processing activities;

  • security practices; or

  • legal and regulatory requirements.

The latest version will be published on this page and identified by the “Last updated” date.

Where a change materially affects your rights or how we use personal data, we will provide additional notice or request renewed consent where required by law.

22. Contact Us

For privacy questions, requests, or complaints, contact:

Grow With Valentina
Website: https://www.growwithvalentina.com
Email: heressence.official@gmail.com

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